2020

Saariluoma, Pertti

Human emotions are decisive in defining what the values of events and phenomena are for a person. This is why emotions are crucial in all our attempts to understand human–technology interaction. Emotions play a key role in all types of design and user-related issues, even in regard to simply whether or not people like a design, and why. Moreover, emotions are additionally important in all attempts to understand ethical issues. Especially, designers should see the explanatory value of emotional states when they pursue to discover why some design solutions function and why others do not. Therefore, it is important to decipher emotions, what they are, and what triggers them, as well as how they can be conceptualized in design research.